Inovação em escritórios de advocaciaa: análise de softwares e proposta de governança

Abstract

Advocacy has a significant impact on society, since it is one of the essential functions to justice, of human rights guarantee and the constitutional legal order. Given this importance, one must consider how advocacy will be able to follow the technological evolution generated by the diffusion of IT, as well as the evolution of business administration practices in the face of increasing competition and an increasingly informed and demanding clientele. The main objective of this study was to propose a model of governance in the legal environment integrated with a software, aiming to generate innovation of its products and business processes. The study is descriptive, with a bibliographical research to study the concepts of governance and innovation and to relate them to the business-related advocacy activity. The investigation was carried out through the analysis of 15 juridical software where the most important functionalities were determined. The flows of intellectual property registration with the INPI and MAPA were evaluated, aiming to determine the possibility of law firms offering new services. We also analyzed a proposal of governance focused on technological parks that was adapted to the justice's context. The results demonstrate that the functionalities found in the juridical software researched can be improved to provide continuous innovation of the productive environment through practices of governance and that the proposal of governance focused on innovation is an advantageous path for the new lawyers and the new law firms.