Diz-me como tu gastas e dir-te-ei quem és: uma análise da percepção dos gestores do IFBA campus Simões Filho sobre a qualidade do gasto público

Abstract

The exploratory qualitative research aimed to analyze the perception of managers of the IFBA campus Simões Filho/BA about the appropriateness of efficiency indicators of public spending of the institution, in accordance with the values of managerialism, adopted in Brazil from the State reform in 1995. As the IFBA campus Simões Filho is a federal government agency and geared to providing services in education, research and extension, must adapt their management for models and management tools that can provide a performance evaluation and provide appropriate quality public service to meet the demands of society for education at a satisfactory level. In this sense, the Delphi technique was used to seek consensus among experts to understand the decision making process of management in a public institution, the relevance of performance indicators and quality of expenditure. The analyzed unit managers were chosen as experts. A questionnaire was administered with questions related to the theme. The data collected were processed, and forth was prepared a consolidated report of the responses, which were again sent to the panelists in order to amend or ratify the opinion of the group. Through the disclosure of beliefs, it was possible to reach satisfactory levels of consensus in the perception of this group of managers. The results were processed and analyzed, which revealed how managers perform decision making, which management tools are used and the importance of performance indicators in this process in order to promote quality public service. The conclusions point to the need for institutionalization of methods and procedures related to the evaluation of performance in the organization, in order to adequately support the decision making of managers.