Avaliação de usabilidade em plataformas de autopublicação de livros: uma análise do Spirit Fanfics

Abstract

As technological evolution took place, a series of important and circumstantial impacts on mobile device applications began, developing with each new release to keep up with the needs that arose in the cyber environment. Applications essentially need to meet standards to masterfully establish themselves in this sector, whether in terms of programming, optimization and usability. The interfaces, in turn, play an important role within the usability of an application, ensuring easy use aimed at user satisfaction. Among these applications, there are platforms for self-publishing books, such as Spirit Fanfics ━ application for reading and publishing fanfics. In this sense, the objective of this work is to carry out a usability evaluation of Spirit Fanfics. Two forms of evaluation were used, the first is a questionnaire for users based on the System Usability Scale and the second is an evaluation made in MATch ━ questionnaire based on Nielsen's heuristics. The results indicate that the software, in general, has sufficient usability to be above the standard, however, there are problems that need to be resolved to improve the usability of the application.