O domínio das novas tecnologias da informação e comunicação pelos trabalhadores terceirizados do IFBA/campus Seabra e suas implicações na empregabilidade contemporânea

Abstract

The so-called new information and communication technologies (ICTs) are rooted in the contemporary social structure and present in different social segments and, consequently, have modified the dynamics of various economic, political, social and cultural activities. In the use and dissemination of such technological tools in our society, a portion of the population not included in this process was also perceived, which boosted public and private policies around what is called digital inclusion. However, these programs were not so efficient, since the term digital inclusion was, many times, restricted to the understanding of deprivation of access to digital technological equipment. On the other hand, part of the academic literature analyzes that this is just one of the factors that contributes to the deepening of this inequality. The digital excluded is also in a context of non-alphabetical and digital literacy, which comprises a detail that compromises the appropriation and efficient participation in a society mediated by computers. In view of this, the present work was built with the objective of analyzing the relationship between digital exclusion and an institutional space mediated by ICTs. The methodology used was carried out through interviews with outsourced workers from the Instituto Federal da Bahia, Campus de Seabra, and through tables built on the basis of data collected. Through the application of the methodologies described above, we confirmed the existence of unequal appropriation, by this group, of technological tools as predicted in the literature, as well as analyzing the impact of several variables that impact the relationship between outsourced workers and ICTs. how this appropriation happens and the importance of the correct assimilation of information for the consequent acquisition of knowledge.