Prospecção tecnológica aplicada à gestão da manutenção de equipamentos industriais

Abstract

Equipment maintenance activities are extremely important in industrial companies, especially preventive and predictive maintenance, which occurs before the equipment becomes inoperative. At least two main methodologies can be applied in an industrial enterprise when it comes to the maintenance philosophy, named Total Productive Maintenance (TPM) or Reliability Centered Maintenance (RCM). It is then necessary to manage maintenance activities efficiently. Thus, in this perspective there is the called Computerized Maintenance Management System (CMMS). This software assists in the management of maintenance activities by issuing standard reports, providing statistics from costs, machine performance, line performance and whatever you want to control. It’s known technological prospecting studies has fundamental importance and constitute the basic tool to guide the applied efforts for the technological development, providing enough material for having formulated innovation strategies by decision makers. Thus, the research purpose is to carry out technological prospection of industrial equipment maintenance management software in order to draw an overview of this area. The idea is basing the prospecting on the tripod: patent prospecting, through the Espacenet and Orbit® database; bibliometric prospecting in the Web of Science and Orbit® databases; and market prospecting in the Capterra database. Therefore, it was found that most CMMS's do not have in their modules essential elements for efficient maintenance management such as calculating the MTBF (Mean Time Between Failures), MTTR (Mean Time to Repair), MTTF (Mean Time to Failure) indicators, reliability, availability, FMEA (Failure Mode and Effect Analysis) elaboration, use of quality tools such as PDCA, 5W1H, Pareto Diagram and Ishikawa Diagram, beyond the absence of training programs for the maintenance staff. Then, the idea is these gaps to be filled by software developers in order to provide the market with a more complete product that comply, indeed, the companies need, in addition to being affordable and attractive and intuitive for users.